Privacy policy

PRIVACY POLICY

Last Updated: July 27, 2026

At Zanrix ("we," "our," or "us" represents Brand name and company), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit zanrix.co.in, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

When you use our website, we may collect the following information:

Personal Information

  1. Full Name
  2. Email Address
  3. Mobile Number
  4. Shipping & Billing Address
  5. Payment Information (processed securely through third-party payment providers)
  6. Order History

Technical Information

  1. IP Address
  2. Browser Type
  3. Device Information
  4. Operating System
  5. Pages Visited
  6. Time Spent on Website
  7. Referral Source
  8. Cookies and Similar Technologies

HOW WE COLLECT INFORMATION

We collect information when you:

  1. Create an account
  2. Place an order
  3. Subscribe to our newsletter
  4. Contact customer support
  5. Participate in promotions or surveys
  6. Browse our website
  7. Accept cookies

Certain information is collected automatically through cookies and analytics tools.

HOW WE USE YOUR INFORMATION

We use your information to:

  1. Process and deliver your orders
  2. Send order confirmations and shipping updates
  3. Provide customer support
  4. Improve our products and website experience
  5. Prevent fraud and unauthorized transactions
  6. Personalize your shopping experience
  7. Respond to inquiries
  8. Send promotional emails or offers (only if you opt in)
  9. Comply with legal obligations

PAYMENT INFORMATION

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are securely processed through trusted third-party payment gateways. Your payment information is encrypted and handled according to industry security standards.

COOKIES

Our website uses cookies to:

  1. Keep you logged in
  2. Remember your shopping cart
  3. Improve website performance
  4. Analyze visitor behavior
  5. Personalize your experience

You can disable cookies through your browser settings, although some website features may not function properly.

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties required to operate our business, including:

  1. Shipping and courier partners
  2. Payment gateway providers
  3. Print-on-demand manufacturing partners
  4. Analytics and marketing platforms
  5. Government or legal authorities when required by law

These partners receive only the information necessary to perform their services.

DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against:

  1. Unauthorized access
  2. Data loss
  3. Misuse
  4. Alteration
  5. Disclosure

Although we follow industry-standard security practices, no online platform can guarantee absolute security.

DATA RETENTION

We retain your information only for as long as necessary to:

  1. Complete your orders
  2. Provide customer support
  3. Meet legal and tax obligations
  4. Resolve disputes
  5. Enforce our policies

When no longer required, your information is securely deleted or anonymized.

YOUR RIGHTS

Depending on applicable law, you may have the right to:

  1. Access your personal information
  2. Update or correct inaccurate information
  3. Request deletion of your personal information
  4. Withdraw marketing consent
  5. Request a copy of the information we hold about you

To exercise any of these rights, please contact our support team.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any personal information.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will promptly delete it.

MARKETING COMMUNICATIONS

If you subscribe to our newsletter or promotional updates, we may send you:

  1. Product launches
  2. Special offers
  3. Discount codes
  4. Collection announcements

You may unsubscribe at any time using the unsubscribe link included in our emails.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The latest version will always be available on this page with the updated revision date.

CONTACT US

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: support@zanrix.co.in

WhatsApp: Lets Connect

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

FINAL NOTE

Your trust is important to us. At Zanrix, we are committed to protecting your privacy and handling your personal information responsibly while providing a secure and seamless shopping experience.

Thank you for choosing Zanrix. 🖤