Terms of Services

TERMS OF SERVICE

Last Updated: July 27, 2026

Welcome to Zanrix ("we," "our," "us"). These Terms of Service govern your use of our website, zanrix.co.in, and all purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.


1. ELIGIBILITY

By using our website, you confirm that:

  1. You are at least 18 years old or have permission from a parent or legal guardian.
  2. The information you provide is accurate and complete.
  3. You will use this website only for lawful purposes.

2. PRODUCTS

Zanrix specializes in premium print-on-demand apparel and accessories.

Because every product is made after an order is placed:

  1. Slight variations in print placement or color may occur.
  2. Product images are for illustration purposes only.
  3. Actual colors may vary slightly due to screen settings.
  4. Product availability is subject to change without prior notice.

We reserve the right to discontinue or modify any product at any time.


3. PRICING

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors at any time before processing an order.


4. ORDERS

Once an order is placed:

  1. You will receive an order confirmation.
  2. Orders enter production shortly after confirmation.
  3. Orders cannot be modified once production has started.

We reserve the right to cancel or refuse any order due to:

  1. Fraudulent activity
  2. Pricing errors
  3. Product availability
  4. Violation of these Terms

If payment has already been made, the applicable amount will be refunded.


5. PAYMENT

We accept secure online payments through trusted payment gateways.

Payment information is processed securely by our payment partners.

Zanrix never stores your debit card, credit card, CVV, UPI PIN, or banking credentials.


6. SHIPPING

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Unexpected courier delays, weather conditions, public holidays, or operational issues may affect delivery timelines.


7. RETURNS & EXCHANGES

Returns and exchanges are governed by our Returns & Exchanges Policy.

Size exchanges, damaged products, or incorrect items may qualify for replacement subject to our policy.

Please review our Returns & Exchanges page before requesting support.


8. USER RESPONSIBILITIES

You agree not to:

  1. Use the website for unlawful activities.
  2. Attempt unauthorized access to our systems.
  3. Upload harmful software or malicious code.
  4. Misuse our services.
  5. Copy, reproduce, or distribute website content without permission.

Violation of these terms may result in suspension or permanent termination of access.


9. INTELLECTUAL PROPERTY

All content available on Zanrix, including:

  1. Logos
  2. Brand Name
  3. Product Designs
  4. Graphics
  5. Images
  6. Videos
  7. Text
  8. Website Design

is the intellectual property of Zanrix or its licensors and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, or used without prior written permission.


10. THIRD-PARTY SERVICES

Our website may integrate third-party services including:

  1. Payment gateways
  2. Shipping providers
  3. Analytics tools
  4. Marketing platforms

These services operate under their own terms and privacy policies.

Zanrix is not responsible for third-party services or websites.


11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zanrix shall not be liable for:

  1. Indirect damages
  2. Incidental damages
  3. Consequential damages
  4. Loss of profits
  5. Business interruption
  6. Data loss

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the relevant order.


12. DISCLAIMER

Our products and services are provided on an "as is" and "as available" basis.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that:

  1. The website will always be available.
  2. The website will be error-free.
  3. Product descriptions will always be completely accurate.

13. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using Zanrix, you consent to the collection and processing of your information as described in our Privacy Policy.


14. ACCOUNT SECURITY

If you create an account, you are responsible for:

  1. Maintaining password confidentiality.
  2. Keeping your account information updated.
  3. All activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.


15. PROMOTIONS & DISCOUNT CODES

Promotional offers, discount codes, and coupons:

  1. Cannot be exchanged for cash.
  2. May have expiry dates.
  3. May carry minimum purchase requirements.
  4. Cannot be combined unless specifically stated.

Zanrix reserves the right to modify or cancel promotions at any time.


16. FORCE MAJEURE

Zanrix shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including:

  1. Natural disasters
  2. Government restrictions
  3. Strikes
  4. Internet outages
  5. Pandemic-related disruptions
  6. Courier service interruptions

17. TERMINATION

We reserve the right to suspend or terminate access to our website if a user violates these Terms of Service or engages in fraudulent or abusive activity.


18. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.


19. CHANGES TO THESE TERMS

We may update these Terms of Service at any time without prior notice.

The revised version will be posted on this page with the updated revision date.

Continued use of our website after changes constitutes acceptance of the updated Terms.


20. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

Email: support@zanrix.co.in

WhatsApp: Let's Connect

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)


FINAL NOTE

Thank you for choosing Zanrix.

We are committed to providing premium-quality products, transparent policies, and a seamless shopping experience. By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. 🖤